Terms of Use
These terms are an agreement between you and the developer of InsightApp (“we”, “us”), and govern your use of the InsightApp app and service. By creating an account or using the app you agree to them. Please also read our Privacy Policy.
1. The service
InsightApp lets you capture ideas by voice, text and images and uses AI to transcribe, organise, summarise and build on them. Features may change over time.
2. Who can use it
You must be at least 16 years old to use InsightApp, and you confirm this when you create an account. If you are under 18, you should have permission from a parent or guardian. We may close any account we reasonably believe belongs to someone under 16. You are responsible for keeping your login details secure and for activity on your account.
3. Your content
You own the recordings, notes, images and other content you create (“your content”). You give us a limited licence to store, process and transmit your content only as needed to run the service for you, including sending it to our AI providers (OpenAI, and Google for read-aloud) as described in the Privacy Policy. Feedback you send us is private to you and us, and you allow us to use it to improve the app.
You are responsible for your content and must have the right to record and share it, including any other people’s voices or personal information it contains.
4. AI-generated output
Transcripts, summaries, drafts, answers, read-aloud audio and other AI-generated output may be inaccurate, incomplete or unsuitable for your purpose. Review it before relying on it, and do not use it as a substitute for professional advice (for example medical, legal or financial advice).
5. Acceptable use
You agree not to:
- break the law, or infringe anyone else’s rights, including privacy and intellectual property rights;
- upload content that is abusive, hateful, sexually explicit involving minors, or intended to harass or harm others;
- attempt to access other users’ data, interfere with or overload the service, bypass usage limits, or reverse engineer the app except as the law allows;
- use the service to build a competing product or to generate spam.
We may suspend or close accounts that break these terms.
6. Subscriptions
- InsightApp is free to use with monthly limits on some features. InsightApp Pro removes those feature limits and adds extra voices.
- To keep the service sustainable, every account, including Pro, has a fair-use monthly allowance of AI processing, designed to cover normal personal use, and short-term daily limits to prevent abuse. If you reach the monthly allowance, AI features pause until it resets on the 1st of the next month; you can still create, view and share your notes.
- Pro is sold through Apple as an auto-renewing subscription. The price and billing period are shown before you buy. Payment is charged to your Apple ID at confirmation of purchase.
- Your subscription renews automatically unless you turn off auto-renew at least 24 hours before the end of the current period. You can manage or cancel it in your Apple ID settings (Settings → your name → Subscriptions). Deleting the app or your account does not cancel an Apple subscription.
- Refunds are handled by Apple under its policies. You can restore previous purchases from the upgrade screen.
7. Ending your use
You can stop using InsightApp and delete your account at any time in Settings → Delete Account. We may suspend or end the service, or your access to it, with reasonable notice where possible, or immediately if you seriously break these terms.
8. Disclaimers and liability
We provide InsightApp “as is” and do not promise that it will always be available, error-free or that content will never be lost; please keep copies of anything important. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or any other liability that cannot be limited by law, and nothing affects your statutory rights as a consumer. Otherwise, we are not liable for losses that were not foreseeable, for business losses, or for loss of data, and our total liability to you is limited to the amount you paid us in the 12 months before the claim.
9. Apple App Store terms
If you downloaded InsightApp from the Apple App Store:
- these terms are between you and us only, not Apple, and we, not Apple, are responsible for the app and its content;
- your licence to use the app is limited to Apple-branded devices you own or control, as permitted by the App Store usage rules;
- Apple has no obligation to provide maintenance or support for the app;
- if the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the extent permitted by law, Apple has no other warranty obligation;
- we, not Apple, are responsible for handling any claims relating to the app, including product liability, legal or regulatory compliance, consumer protection and intellectual property claims;
- you confirm you are not located in a country subject to a U.S. Government embargo or on any U.S. Government list of prohibited or restricted parties;
- Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
10. Changes
We may update these terms. We will change the effective date above and, for significant changes, tell you in the app before they take effect. If you keep using InsightApp after changes take effect, the updated terms apply.
11. Law
These terms are governed by the law of England and Wales. If you live elsewhere in the UK or in another country, you keep any consumer protections the law of your home country gives you, and you may bring proceedings in your local courts.
12. Contact
InsightApp · [email protected]